State Farm® Insurance Agent Steve Neil
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Auyana Porter
July 31, 2026
5
out of
5
rating by Auyana Porter
"Moe was great he got our house and car into cheaper"
Julie
July 29, 2026
5
out of
5
rating by Julie
"Sandra was so helpful she answered all my questions in a timely manner. She was very knowledgeable and answered all my husband and my questions and we are very thankful for her service."
We responded:
"Thank you for the fantastic review, Julie! We are so glad that Sandra could answer all of your questions thoroughly and quickly. Please reach out if there is anything we can do for you. "
FAO A
July 29, 2026
5
out of
5
rating by FAO A
"I had to make changes on my account and Sandra was very helpful getting things changed. I appreciate the great service offered by everyone in the office. I definitely recommend the Steve Neil Jr office!"
We responded:
"Hi FAO! We're so glad to hear that you've received great service from Sandra and everyone at the office. Please let us know if there is anything else we can help you with. We appreciate your business and the review!"
Breanna Green
July 29, 2026
5
out of
5
rating by Breanna Green
"Sandra was such a great help with assisting on my insurance matter! Very prompt and kind; looking forward to working with her again in the future."
We responded:
"Hi Breanna! We appreciate your kind feedback. I know that Sandra always goes above and beyond for our customers. We look forward to helping you with anything that comes up. Thanks!"
Marc Long
July 27, 2026
5
out of
5
rating by Marc Long
"Moe was excellent. Made everything go smooth and no hassles. I highly recommend him. He will give you good coverage and save you money as well."
We responded:
"Thank you, Marc! We're so glad Moe was able to make the process smooth and help you find great coverage. We appreciate you taking the time to share your experience!"
Maysem Hammad
July 24, 2026
5
out of
5
rating by Maysem Hammad
"Thank you for working with me to get a rate that accommodates my needs."
We responded:
"Hi Maysem! Thank you for the review! Finding a plan that fits our clients' unique situation is something we strive for, so we are thrilled that we could make it work for you. We appreciate your business. "
Debra Cobb
July 23, 2026
5
out of
5
rating by Debra Cobb
"Nichole was very helpful in resolving my issue with the state of Illinois. She helped me understand what documents were needed to resolve my problem. Her timely response helped to put my mind at ease. Thank you again!"
We responded:
"Hi Deb! It's great to hear Nichole was able to offer you the help you needed! Thanks for sharing your experience! "
Nan R.
July 17, 2026
5
out of
5
rating by Nan R.
"I needed changed to my policy and I was immediately helped and satisfied. Excellent service from Sara with Steve from state Farm."
We responded:
"Hi Nan! Thank you for sharing your experience with Sandra. We are happy to hear that you are satisfied with how quickly she completed your request. Please reach out if there is anything else we can help you with. We appreciate your review!"
KARINA BAUER
July 16, 2026
5
out of
5
rating by KARINA BAUER
"I received great service from Sandra! Always quick and professional response! I highly recommend this agency."
We responded:
"Hi Karina! I'm so glad to hear that you've had a positive experience working with Sandra. Please let us know if there is anything else we can do for you. Thank you for the review!"
Marge Forberg
July 14, 2026
5
out of
5
rating by Marge Forberg
"Sandra was a big help at a stressful time. She made changes to my insurance and updated everything. Easiest call I made all day! Thank you State Farm and Sandra!"
We responded:
"Hi Marge! We're so glad to hear that Sandra relieved your frustration and took care of changes right away. We truly appreciate your business and your review! Please let us know if there is anything else we can do for you. Thank you!"
Jon Hoekema
July 10, 2026
5
out of
5
rating by Jon Hoekema
"Moe did a great job in making sure I got the best coverage and saving me a lot of money by switching to State Farm. Definitely recommend"
We responded:
"Thank you, Jon! We're glad Moe was able to help you save money while finding the right coverage. We appreciate your recommendation and your trust in our agency!"
Jason Lange
July 10, 2026
5
out of
5
rating by Jason Lange
"I talked with Sandra Alonso about adding a vehicle to our policy for our son. She was very helpful explaining different options available to us for the best price. I would definitely recommend her to friends and family for their insurance needs."
We responded:
"Hi Jason! We're so glad to hear how pleased you are in the recent interaction with Sandra. Our office cares about our customers and it shows with all the wonderful things our customers have to say about us, so we greatly appreciate your review. Please let us know if you need anything else. Thank you."
Kenneth Donald
July 8, 2026
5
out of
5
rating by Kenneth Donald
"Great customer Mohamed! Keep up the great work! Thanks again"
We responded:
"Thank you, Kenneth! Your support means a lot to us. We're glad you had a great experience!"
Kathy Moehle
July 8, 2026
5
out of
5
rating by Kathy Moehle
"Sandra was very helpful and knowledgeable.I appreciate her follow through and her commitment to help with my issue. She truly cares about the customers which is a very noticeable."
We responded:
"Thank you so much for the 5-star review, Kathy! I am thrilled to hear that Sandra has provided such helpful and knowledgeable service. I'm so glad that she demonstrated our commitment to taking care of our customers. Please let us know if you need anything else. Thank you!"
Shiv Prasad
July 7, 2026
5
out of
5
rating by Shiv Prasad
"Moe from this insurance agency is phenomenal. Follow up was consistent. Would schedule oir follow up meeting. Provided all the answers I was looking for. I would recommend this agency and particularly Moe."
We responded:
"Thank you, Shiv! We appreciate your kind words and are happy Moe made your experience a great one. We're grateful for your recommendation and we look forward to continuing to provide you with excellent service!"
Dolores Rodriguez
July 1, 2026
5
out of
5
rating by Dolores Rodriguez
"Moe, was very helpful very patient with me, helped to navigate through the process of getting my car insurance very pleased he could help me save money and still get great service. Thanks Moe!"
We responded:
"Thanks, Dolores! We're grateful for your feedback and are thrilled Moe was able to help you every step of the way. Welcome to our State Farm family!"
Omar Allan
June 29, 2026
1
out of
5
rating by Omar Allan
"Very disappointing experience with this State Farm office. Customer service was poor, and I felt like getting help with even the simplest issues was a hassle. Instead of providing clear answers or solutions, I was constantly given the runaround and had to do all the follow-up myself. Communication was lacking, and I never felt like they genuinely cared about helping me as a customer. I expected much better service from a company with State Farm’s reputation. Based on my experience, I would not recommend this office if you’re looking for responsive and reliable customer service."
We responded:
"Hi Omar! We are sorry to hear that you've had a bad experience with the agency you were working with. It appears that your name is not showing up in our system, is there any other name the policies could be under? Every Agent is completely separate and cannot see policies in other offices, otherwise would be happy to try to help! We would really appreciate if you could remove the review and reach out to your current Agent with any complaints. Thank you!"
David Bakutis
June 25, 2026
5
out of
5
rating by David Bakutis
"Sandra was very informative and did more than I expected to clear up an issue.
Thank you Sandra"
We responded:
"Hi David! Thank you for sharing your recent experience with Sandra. It sounds like she was very diligent in helping you resolve your issue. We appreciate your business and your review. Thank you!"
bobby hampton
June 24, 2026
5
out of
5
rating by bobby hampton
"Moe was extremely helpful with my experience ii getting coverage with State Farms agency."
We responded:
"Thank you for the 5-star review, Bobby! Moe is dedicated to providing excellent service, and we're happy he was able to help you find the right coverage at a great price. We appreciate your trust in our agency and look forward to being here whenever you need us."
Steven Kowalewicz
June 23, 2026
5
out of
5
rating by Steven Kowalewicz
"This has been a great company to work with. Had to call again today and Sandra helped me out. Needed to remove one vehicle from the policy and add a different vehicle. Sandra got back to me promptly and made it seem painless."
We responded:
"Hi Steven! Glad to hear that Sandra made the seamless process to replace your vehicle. Please let us know if anything else comes up. We appreciate your business and review! Thank you."
David Nelson
June 18, 2026
5
out of
5
rating by David Nelson
"With Sandra's help I just switched to State Farm agent Steve Neil.
Sandra was very friendly, and very helpful. I emailed a question to the office, and Sandra responded very quickly. I am very pleased with my switch to Agent Steve Neil's office."
We responded:
"Hi David! We're so happy to welcome you to our office and we appreciate your feedback regarding Sandra's assistance. Let us know if you need help with anything else. Thank you for the review!"
Arthur Curro
June 8, 2026
5
out of
5
rating by Arthur Curro
"Hi 👋, I got referred to Moe from a friend of mine about car and renters insurance. I was with Allstate, facing renewal and higher premium. I didn’t understand the increase(no tickets, no claims, no accidents). So finally I called Moe, and now I’m part of the Statefarm family🥳!! My premium with Allstate was $1060 a month. With Statefarm, I’m at $575 now. Easy switch, no brainer….Thank you Moe🙏🏾🙏🏾"
We responded:
"Arthur, thank you for the kind words and for trusting our agency. I'm glad Moe was able to make the switch easy and help you find the coverage needed at a great value. We appreciate your business and welcome to the State Farm family!"
H Parikh
June 2, 2026
5
out of
5
rating by H Parikh
"Sandra was excellent in communication, service and timelessness and answer many questions before I signed up for auto and home insurance. Highly recommend Steve Neil office."
We responded:
"Hi H Parikh! Welcome to our office. We greatly appreciate the feedback on your recent experience with Sandra. It's great to hear that she was very diligent in answering all of your questions before signing up with us. Please let us know if anything else comes up. Thank you for your review!"
Jamie Parks
May 29, 2026
5
out of
5
rating by Jamie Parks
"Fast, friendly service! I needed my insurance card but was having trouble accessing my account through the app and online, I even called the 800 number but none of this helped. Best thing I did was call my agents office. Sandra had my cards emailed over to me in less than a minute! Plus, she was able to quickly resolve my login issues. She was a lifesaver!"
We responded:
"Hi Jamie! We are so glad to hear that Sandra was able to address your issues and got you the ID Cards right away. Remember that if anything else comes up, we're just a phone call away. We appreciate your business and your review! Thank you!"
rick hornung
May 28, 2026
5
out of
5
rating by rick hornung
"I needed assistance in removing a vehicle from my account that I sold 3 weeks ago and forgot to notify them. Sandra was professional in informing me what document was needed. After I sent it to her she contacted me immediately. Sandra was great!"
We responded:
"Hi Rick! It's great to hear how satisfied you are with the service Sandra provided. We look forward to continue working with you. Please let us know if there is anything else we can help you with. Thank you for your review!"