State Farm® Insurance Agent Steve Neil
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cynthia Olenick
March 16, 2026
5
out of
5
rating by Cynthia Olenick
"Talked to Sandra today and was helpful with the transfer of a vehicle and sending the new insurance cards. The Steve Neil office is the best!"
We responded:
"Hi Cynthia! I'm glad to hear that you had a good experience working with Sandra on getting a vehicle replaced. Please let us know if there is anything else we can do for you. We greatly appreciate your review. Thank you!"
Michael Price
March 13, 2026
5
out of
5
rating by Michael Price
"Sandra was outstanding a true pleasure to deal with, very professional"
We responded:
"Hi Michael! Thank you for sharing your experience working with Sandra and for your review. I'm glad to hear that she was able to assist with your insurance needs. Please let us know if there is anything else we can do for you. Thanks!"
Ralph Huber
March 12, 2026
5
out of
5
rating by Ralph Huber
"My rating is directed towards customer service. Specifically when assistance is needed Sandra provides excellent customer service. She is a good listener, shows professionalism in her job and goes beyond what is expected making sure your concerns are resolved."
We responded:
"Hi Ralph! It sounds like you had a great experience working with Sandra, and I'm happy to hear how satisfied you were with her attention to detail and professionalism. We appreciate your business and your review. Thank you!"
Corey Maymon
March 12, 2026
5
out of
5
rating by Corey Maymon
"Sandra was very helpful and pleasant to work with"
We responded:
"Hi Corey! Thank you for sharing your experience working with Sandra. Please let us know if there is anything else we can help you with. We appreciate your review."
Elizabeth Pastrana
March 6, 2026
5
out of
5
rating by Elizabeth Pastrana
"This team is great. The customer service is above and beyond. Steve Neil should be proud of his whole team. Sandra and Tiarra were great to work with!"
We responded:
"Hi Elizabeth! It's great to hear that you are satisfied with your experience with our entire staff, specifically on your recent interaction with Sandra and Tiarra. We are proud of always providing great service to our customers and looking out for your best interests. Please let us know if there is anything else we can do for you. We appreciate your review. Thank you!"
Darcy McLaughlin
March 5, 2026
5
out of
5
rating by Darcy McLaughlin
"Sandra was so helpful with expanding our family's insurance coverage. Great branch and always been so helpful over the years!"
We responded:
"Hi Darcy! Thank you for sharing your experience with Sandra. Glad to hear that she helped expand coverage and make sure all your assets are protected. Please reach out if anything changes. We appreciate your review. Thank you!"
Kiana McDarrah
March 4, 2026
5
out of
5
rating by Kiana McDarrah
"Sandra answered the phone and was very nice and helpful! She answered all my questions quickly and efficiently. I highly recommend!"
We responded:
"Hi Kianna! I'm glad to hear that you had a great experience working with Sandra and that she answered all of your questions. We greatly appreciate your business and your review. Thank you!"
Carla Travis
March 2, 2026
5
out of
5
rating by Carla Travis
"Tiarra at the Orland Park location was excellent! She assisted with setting up new auto insurance; professional, patient and informative."
We responded:
"Hi Carla! I'm so glad you had such a positive experience switching over to our office. Tiarra makes its a point to make sure her customers have the best value and discounts possible. Thank you for taking the time to leave a review, and welcome to State Farm! "
Ricardo Rivera
February 28, 2026
5
out of
5
rating by Ricardo Rivera
"Me encantó la atención que nos brindo hoy señorita Sandra Alonso y espero que en el futuro sigamos vajo su ayuda en nuestras pólizas muchísimas gracias señorita Sandra"
We responded:
"Hi Ricardo! Welcome to our office. I'm glad to hear how satisfied you are with Sandra's great service. We look forward to continuing working with you. Thank you for your review. "
Donna Mielke
February 27, 2026
5
out of
5
rating by Donna Mielke
"Sandra responded quickly to my email request to update drivers on a vehicle account. She called me to verify the information and took care of the change while we spoke. And I even saved a little on my premium! I appreciate Sandra’s professionalism."
We responded:
"Hi Donna! We are so glad to hear that Sandra provided excellent service, while also saving you money on your insurance. We appreciate your business and your review. Thank you!"
Jenna Brennan
February 26, 2026
5
out of
5
rating by Jenna Brennan
"Sandra Alonso was so kind and helpful. She responded quickly to our questions and saved us over $1000 a year on our policies. Thanks!"
We responded:
"Hi Jenna! Welcome to our office. I'm glad to hear that Sandra not only provided excellent service, but she also helped you save over 1k on your insurance premiums. Please let us know if there is anything else we can help you with. We greatly appreciate your review!"
Marina Kucera
February 23, 2026
5
out of
5
rating by Marina Kucera
"On Monday, 2,22,26, I spoke with Sandra regarding a new State Fsrm login on my computer. She was so kind and helpful in going over step-by-step with me because I kept having a problem. She was very patient and stayed on the phone with me until I completed all the steps. Once I found out what I did wrong, she quickly advised me on the next step and after that everything was perfect. There’s nothing better when you can call an office and have a person on the other line. Be so helpful to you. Thank you, Sandra for all that you do. In addition, I also advised Sandra that we got a new roof last year and she’s going to send me an email so that I can send her the paperwork to see if we can obtain a discount. Once again, Sandra was so kind throughout the entire process. This is why I love dealing with State Farm!"
We responded:
"Hi Marina! Thank you for sharing you experience working with Sandra. I'm glad to hear that she was very diligent and provided you all the information you needed. Please let us know if you have any questions or anything else we can help you with. We appreciate your review!"
S Heneghan
February 23, 2026
5
out of
5
rating by S Heneghan
"Sandra was great helping me resolve outstanding premiums on my policy."
We responded:
"Hi Mr. Heneghan! We appreciate you sharing your experience, that Sandra was able to assist you with your premiums. Please let us know if there is anything else we can do for you. Thank you for your review!"
Randall Kalkis
February 19, 2026
5
out of
5
rating by Randall Kalkis
"Sandra Alonso was super helpful with our payment and getting set up with new insurance cards. She made it real easy."
We responded:
"Hi Randall! Thank you for sharing your experience working with Sandra. I'm glad to hear that everything went smoothly. Let us know if you need anything else. We appreciate your review."
Donnie Spallina
February 12, 2026
5
out of
5
rating by Donnie Spallina
"Sandra Alonso from State Farm was very prompt in getting me full coverage auto insurance while I was purchasing a new car at the dealership. Sending me an email promptly, showing full coverage on the vehicle, to show dealership."
We responded:
"Hi Donnie! Thank you for taking the time to share your experience with Sandra. I'm glad to hear that she was very prompt in getting your vehicle insured. Please let us know if there is anything else we can do for you. We appreciate your review."
Kt
February 10, 2026
5
out of
5
rating by Kt
"Tiara handled adding a new car seamlessly to my plan. She was courteous and patient throughout the process. Thank you Tiara!"
We responded:
"Hello! Thanks so much for taking the time to leave a review on your experience adding a vehicle with Tiarra. I'm happy to hear that she was able to get you taken care of! Please don't hesitate to reach out if you need anything else!"
Tyler Roeske
February 5, 2026
5
out of
5
rating by Tyler Roeske
"I am writing regarding my experience with Tiarra Templeton. Each time I call the office and talk to Tiarra, she is kind and very helpful. When I would email her asking for information, she was super responsive, which was so helpful to me. I am sure she is a great asset to your office. Sheri Roeske"
We responded:
"Hi Sheri! I'm happy to hear about your positive experience working with Tiarra. It means a lot that you took the time to leave a review, and please do not hesitate to reach out if you need anything in the future. Thank you! "
Brian Schultz
February 2, 2026
5
out of
5
rating by Brian Schultz
"Tiarra to the rescue!!!! 2 x in the last week, Tiarra helped me out! She sent me insurance card right away when i needed them and today she quoted me on some insurance...... Thank you T"
We responded:
"Hi Brian! I'm happy Tiarra was able to save the day! Thank you so much for taking time out of your day to leave a review for our office. It's much appreciated!"
sue kainrath
January 29, 2026
5
out of
5
rating by sue kainrath
"Sandra took the time to help our young Marine get the best auto insurance price. Much appreciated!"
We responded:
"Hi Sue! Thank you for sharing your experience with Sandra, and for taking the time to leave a review. We appreciate your son's service to our country. Please let us know if there is anything else we can help you with. "
Stephen Price
January 29, 2026
5
out of
5
rating by Stephen Price
"I was very pleased with the efficiency and responsiveness provided by Sandra Alonso in establishing a new homeowners policy for me. Sandra quickly explained key coverage terms, important considerations and pricing. It was a pleasure working with Sandra."
We responded:
"Hi Stephen! I'm glad to hear that you had a great experience working with Sandra and that she provided you with clear explanations on the coverages. Please let us know if there is anything else we can do for you. Thank you for the review!"
Lauren
January 8, 2026
5
out of
5
rating by Lauren
"Max did an awesome job helping me get a lower rate for my home and 3 cars! Much appreciated!"
We responded:
"Hi Lauren! Thank you for sharing your experience working with Max and welcome to our office. Please let us know if there is anything we can do for you. We greatly appreciate your review."
Carol carrillo
December 24, 2025
5
out of
5
rating by Carol carrillo
"Great service! Sandra is the best! 100% recommend!"
We responded:
"Hi Carol! We greatly appreciate you taking the time to leave a review and recommend our office. Please let us know if you need anything else. Thank you."
Glen Galindo
December 23, 2025
5
out of
5
rating by Glen Galindo
"Nichole Waszak was incredible and a pleasure to work with. She pays attention and remembers every minute details with customers making it more personable interaction and less transactional. Got my insurance renewed in minutes, got every details sent straight to my email."
We responded:
"Thank you for such a great review! I'm glad your experience was quick, easy and efficient! "
James Jackson
December 19, 2025
5
out of
5
rating by James Jackson
"I had questions about my life insurance policy and Tiarra were so knowledgeable on explaining the policy to me. She made me feel very comfortable. Thanks again."
We responded:
"Hi James! Thank you so much for taking the time to leave a review regarding your experience with Tiarra. I'm glad she was able to help, and I really appreciate it! "
joanne niedbalec
December 18, 2025
5
out of
5
rating by joanne niedbalec
"Had my car towed and I needed help getting reimbursed for the charge. Sandra Alonso was able to help me out within 10 minutes of my contacting her. That's great customer service! Thanks,Sandra!"
We responded:
"Hi Joanne! I'm glad to hear that Sandra got your Tow Bill submitted for reimbursement, while offering great service. Please let us know if there is anything we can help you with. Thank you for the review!"